Payroll software from EARNIE - the payroll people

Printing FAQs

What version of Crystal Reports can I use with EARNIE?

EARNIE IQ uses Crystal version 9, 10 or 11.


What can I do to speed up my reports?

If your reports are taking a long time to print, you can try doing a rebuild of the indexes which can sometimes significantly increase the speed of your reports. 

To do this you need to log into the Admin side of EARNIE IQ (the default name and password is admin and admin) and go to File> Companies> Rebuild Indexes, select the company and click on ok. You should then get a message stating 'Company indexes have been successfully rebuilt'.


I am printing from a Windows NT/2000/XP workstation and getting a form feed after the Alignment Check when printing my dot matrix payslips, which puts the rest of the payslips out of alignment. How do I solve this?

Setting up a new paper size to fit your payslips eliminates most alignment problems and also allows you to use an alignment check within EARNIE IQ. To set up your own paper size, go to your Windows Start Button and choose Settings, then Printers.

Right click anywhere in the window and select Server Properties from the list.

On the Forms tab card select US Std Fanfold and put a tick in the Create New Form box. Type in a new name for the form. If your payslip has a 5" high form, for example, call it 5 inch Payslip.

Make sure the Measurements 'Units' option is set to English. Alter the Height to the size of your payslip, e.g. 05.00in. Then click on the Save Form button.

Once the new form size has been created, go back to the Printers window and right click on either the Epson FX1050 or LQ1050 printer driver, whichever you are using. From the list select Properties and click on the Advanced button. Select the page size you have just created.

If you use several different sized dot matrix payslips, you just need to set up multiple instances of the printer driver, selecting the appropriate paper size in each, and then add them to the Printer column in the Report Table next to the relevant payslip.


I am trying to set up my own paper size to eliminate alignment problems when printing my dot matrix payslips. How do I know what size my payslip form is?

  • CNXP 2 - 5.5 inches 
  • CNXP 3 - 6 inches 
  • EARNIE 102 C - 4 inches 
  • EARNIE 103 CS - 5 inches 
  • Pegasus 50 - 4 inches 
  • Pegasus 52 - 5 inches 
  • Sim 10/12 - 4 inches 
  • Sim 13 - 5 inches 
  • SMB010 - 5 inches 
  • Toms Solution 6 - 5.5 inches

I have a Windows NT/2000/XP workstation and I am having difficulties aligning my dot matrix payslips. I have installed the Epson FX1050/LQ1050 printer driver with the settings as advised but they are still not lining up.

Setting up a new paper size to fit your payslips eliminates most alignment problems and also allows you to use an alignment check within EARNIE IQ. To set up your own paper size, go to your Windows Start Button and choose Settings, then Printers. Right click anywhere in the window and select Server Properties from the list.

On the Forms tab card select US Std Fanfold and put a tick in the Create New Form box. Type in a new name for the form. If your payslip has a 5" high form, for example, call it 5 inch Payslip.

Make sure the Measurements 'Units' option is set to English. Alter the Height to the size of your payslip, e.g. 05.00in. Then click on the Save Form button.

Once the new form size has been created, go back to the Printers window and right click on either the Epson FX1050 or LQ1050 printer driver, whichever you are using. From the list select Properties and click on the Advanced button. Select the page size you have just created.

If you use several different sized dot matrix payslips, you just need to set up multiple instances of the printer driver, selecting the appropriate paper size in each, and then add them to the Printer column in the Report Table next to the relevant payslip. 

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