Why is there a difference between my Payroll Summary and
Month
End Summary?
Payroll summaries report only on a single payroll, usually the
last one that has been done for either weekly, monthly or combined
employees, for any selected period.
Month End Summaries report on everything that has been processed in
the tax calendar month selected (if printing based on tax
calendar), or, everything since month end processing was last
performed, for all employees. It is used to provide
a company with the figures that need to be paid on the P30. The
reports may differ due to:
P45'd employees appearing on the month end but not on the
payroll summary.
Alterations made to the payroll but no new payroll summary printed.
Alterations will show on the month end summary.
Which printer driver do I use on Windows NT/2000
workstations?
On NT you need to use either an Epson FX-1050 printer driver or
an Epson LQ-1050 printer driver. Which one depends on the pin of
your printer:
- For a 9 pin printer use the FX-1050 driver
- For a 24 pin printer use the LQ-1050 driver
The settings for these drivers are as follows:
- Paper size: US standard fanfold
- Paper source: tractor feed
Which version of Crystal Reports should I use with EARNIE?
EARNIE uses crystal version 9, 10 or 11.
I have selected Overtime Hours on the Quick Report Writer so
why are they being included in Basic Hours?
For EARNIE to recognise hours paid as overtime, the rate of pay
must be multiplied by a Factor other than Factor 1.
For example, if you have a Rate of Pay set up as Overtime but
you multiply by Factor no.1, EARNIE assumes it is Basic Pay.
If you use the same Rate of Pay but multiply by Factor no. 2 or 3
etc, EARNIE will assume it is Overtime.
I am printing from a Windows NT/2000/XP workstation and getting
a form feed after the Alignment Check when printing my dot matrix
payslips. This puts the rest of the payslips out of alignment. How
do I solve this?
Setting up a new paper size to fit your payslips eliminates most
alignment problems and also allows you to use an alignment check
within EARNIE. To set up your own paper size, go to your Windows
Start Button and choose Settings, then Printers.
Right click anywhere in the window and select Server Properties
from the list.
On the Forms tab card select US Std Fanfold and put a tick in
the Create New Form box. Type in a new name for the form. If your
payslip has a 5" high form, for example, call it 5 inch
Payslip.
Make sure the Measurements 'Units' option is set to English.
Alter the Height to the size of your payslip, e.g. 05.00in. Then
click on the Save Form button.
Once the new form size has been created, go back to the Printers
window and right click on either the Epson FX1050 or LQ1050 printer
driver, whichever you are using. From the list select Properties
and click on the Advanced button. Select the page size you have
just created.
If you use several different sized dot matrix payslips, you just
need to set up multiple instances of the printer driver, selecting
the appropriate paper size in each, and then add them to the
Printer column in the Report Table next to the relevant
payslip.
I have a Windows NT/2000/XP workstation and have difficulties
aligning my dot matrix payslips. I have installed the Epson
FX1050/LQ1050 printer driver with the advised settings but they are
still not lining up.
Setting up a new paper size to fit your payslips eliminates most
alignment problems and also allows you to use an alignment check
within EARMIE. To set up your own paper size, go to your Windows
Start Button and choose Settings, then Printers. Right click
anywhere in the window and select Server Properties from the
list.
On the Forms tab card select US Std Fanfold and put a tick in
the Create New Form box. Type in a new name for the form. If your
payslip has a 5" high form, for example, call it 5 inch
Payslip.
Make sure the Measurements 'Units' option is set to English.
Alter the Height to the size of your payslip, e.g. 05.00in. Then
click on the Save Form button.
Once the new form size has been created, go back to the Printers
window and right click on either the Epson FX1050 or LQ1050 printer
driver, whichever you are using. From the list select Properties
and click on the Advanced button. Select the page size you have
just created.
If you use several different sized dot matrix payslips, you just
need to set up multiple instances of the printer driver, selecting
the appropriate paper size in each, and then add them to the
Printer column in the Report Table next to the relevant
payslip.
I am trying to set up my own paper size to eliminate alignment
problems when printing my dot matrix payslips. How do I know what
size my payslip form is?
- CNXP 2 - 5.5 inches
- CNXP 3 - 6 inches
- Intex 102 C - 4 inches
- Intex 103 CS - 5 inches
- Pegasus 50 - 4 inches
- Pegasus 52 - 5 inches
- Sim 10/12 - 4 inches
- Sim 13 - 5 inches
- SMB010 - 5 inches
- Toms Solution 6 - 5.5 inches
Why am I getting error 507 printing a report?
The report file is missing or corrupt. Re-selecting the report
from the library should fix the error.
My P14/60 forms are not lining up correctly. What do I do?
- Have you re-selected the correct P14/60 from the library? Check
your update instructions again for details
- Have you ordered the new P14/60 forms from ourselves\your
supplier\HMRC?
- Have you been sent the correct forms?
- This year's P14/60 forms should have (2006-07) on the bottom.
They will also have a box for Student Loan Deductions
- Are you trying to print landscape forms? The P14/P60 forms are
written in
portrait style
- There could also be a printer driver problem, we suggest for
your laser printer
you should try HP LaserJet III printer driver
- The product has been written to only produce laser portrait
versions of the P14/60s
Why does the 'Omit employees with zero figures' not work on the
Quick Report Writer?
The 'Omit employees with zero figures' only works correctly if
all fields being picked up on the report are numeric fields. If you
have any text fields selected, the report will not filter out any
employees with zero figures. Examples of text fields are:
- Name
- Address
- Department Name
- NI Number
- Account Group
- Pay Method
- Pay Period
- Tax Code
Why is the Employer's Pension not showing on my payslip?
You are given the option to show Display Items on a payslip.
Employer's Pension is the most common example of a Display
Item. To check whether your payment/ deduction is a display
item:
Go to Company Details and alter Payments/Deductions. Highlight
the payment/ deduction and click EDIT. This will show you its
settings. If the Category is set up as a Display Item Only then you
have the option of showing it on the payslip, or not.
For a Display Item Only to appear on payslips, go to Reports and
Report Options. On the Payslip Options tab you will see a tick box
called Payslip Display Items, tick this. Obviously, if you do not
want to see Display Items, make sure the box is unticked.
There are some Report Options which can be set for payslips.
How can
I tell which options can be set for which payslip?
Details of Payslip Options can be found by going to the HELP
menu and choosing TECH TIPS.
Double click on the book icon next to Technical Tips and then
Reports. Payslip Options Available should appear. Click on this
once and a grid should appear
showing which options apply to which payslip.
Why am I getting headings on my report but no information?
The wrong period number has probably been selected. Try again
but double check the week/month number.