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EARNIE IQ Patches

Welcome to the EARNIE IQ patches section, designed to help you stay completely up to date with your software.

Please select an option from the list below:

Last updated: 3rd June 2013

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Update v1.20.0.B

 Please note this patch should only be installed if you currently have v1.20.0 or v1.20.0A installed.  If you have recently upgraded to v1.21.x please scroll down the page and download the v1.21.0.B update.

It is important you install this update as soon as possible.  Please download the installation instructions and understand in full before attempting the installation.

Click here to download the installation instructions
Click here to download the update

Change Log:

• Change to month end processing dates required as a result on RTI reconciliation
• Full Payment Submission - Print Details report on the Final Confirmation screen does not take NI adjustments into account for EEs & ERs National Insurance. XML ok
• FPS Benefits YTD - if you enter YTD values for pension or taxable benefits in the employee record EIQ is not displaying the correct YTD figure from the employee record in the FPS file in certain instances
  FPS not picking up NI This Period –if any field in employee record card has been changed after running payroll but before submitting FPS
• Values on the Full Payment Submission for a Net to Gross payment are incorrect
  
• When running your First Full Payment Submission any 2 weekly, 4 weekly or Quarterly employees with zero pay are populated with '0' Periods Covered which causes the gateway to reject FPS.
• Added access levels to FPS
• Picking up incorrect Record in NICumulatedEarnings after changing next tax pay period  down in employee record card
• Ers Pen contrib showing in ees line on FPS XML
• If pay/ded for Pension set up as percentage with settings ticked in the percentage settings then the ers pen contribution shows in the EmpeePencontpaid line on the XML. Only happens with display item deductions
• Changes to stored procedures to make sure FPS shows correct figures even if duplicate cumulative present
• Before Tax & NI Deductions are appearing in the incorrect category on the FPS.  A Before Tax & NI Deduction With the pension flag ticked(Sal Sacrifice) is appearing in field 61 - Employee Pension Paid Under Net Pay Arrangements

If you require further support installing this update, we advise you email support@earnie.co.uk with full details of the issue and include the words PATCH 1.20.0.A in the subject header.  This will then be actioned as an urgent callback with our 2nd Line team.

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Update v1.21.0.B

Please note this patch should only be installed if you currently have v1.21.0 or v1.21.0A installed.

Click here to download the installation instructions
Click here to download the update

Change Log:

• Added access levels to FPS
• Picking up incorrect Record in NICumulatedEarnings after changing next tax pay period down in employee record card
• ERs Pen contrib showing in ees line on FPS XML.
• If pay/ded for Pension set up as percentage with settings ticked in the percentage settings then the ERs pen contribution shows in the EmpeePencontpaid line on the XML.Only happens with display item deductions.
• Changes to stored procedures to make sure FPS shows correct figures even if duplicate cumulative present
• Before Tax & NI Deductions are appearing in the incorrect category on the FPS.  A Before Tax & NI Deduction with the pension flag ticked(Sal Sacrifice) is appearing in field 61 - Employee Pension Paid Under Net Pay Arrangements
• Before Tax & NI Pension deduction is being added to the EmpeePenContribnsPaidYTD field in the FPS.
• Freezing issues and error 381 when trying to allocate and employee to a pension fund if the amount of spare spaces in the pay/ded grid equals to the number of pay/deds in the pension fund
  

If you require further support installing this update, we advise you email support@earnie.co.uk with full details of the issue and include the words PATCH 1.21.0.B in the subject header. This will then be actioned as an urgent callback with our 2nd Line team.

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Issue applying update 2-11-14.

Some customer have reported a problem when applying update 2-11-14.

The problem appears as an error and will contain one of the following
‘Cannot insert the value null into column grossniableYTD’
 the update produces ‘Time Out’ errors when applying update 2.11.14
‘Cannot insert the value null into column 1D’

If you have experienced this problem download and run the following update file.

Click here to download.

Instructions for applying the update are contained in the download.

 

Time Out Errors when Applying update.

This is a large update to the Earnie IQ system and some customer have reported time out errors while running the update. In order to resolve this we have revised our updating utility.

Click here to download.

You will need to extract the contents of the zip file. The file eIQUpdtr.exe then needs to replace the exsting version found in two locations:

C:\Program Files\Intex Software\Earnie IQ (Advanced Server)

C:\Program Files\Intex Software\Earnie IQ (Server Tools)\PMC\Exts

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If you require further assistance please check the latest support bulletins or search for your query in the FAQ section.

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